About Me

Driven by strategic insight and a passion for solving complex challenges, I've honed my craft as a product manager, project leader, and Agile coach. My approach consistently inspires change and delivers measurable results—from slashing delivery times by 60% to increasing executive engagement by 200%. I’m dedicated to empowering IT and business teams to excel on their Agile transformation journeys.

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Professional Experience

Over a Decade of Leading Transformative Change Yielding Measurable Results

0 yrs

Lead Agile Coach

Led Agile transformation across 3 departments after its initial rollout. Provided coaching and mentoring to foster the adoption of Agile principles and mindsets, resulting in a 60% decrease in delivery time.

Spearheaded alignment of product and IT teams by implementing OKR development and management workshops, achieving shared objectives and improving value delivery predictability by 85%.

Developed and executed a targeted change strategy for executive leadership using open forum facilitation and tailored coaching, resulting in a 200% increase in engagement.

Championed a cross-functional collaboration initiative through communities of practice, yielding a 15% rise in cross-team knowledge sharing.

Established a feedback process to refine coaching methods by creating an automated system to gather evaluations from sessions, workshops, and training, achieving a 4.6/5 satisfaction rating.

0 yr

Director, Market Research

Managed a team of research analysts generating actionable insights that informed enterprise, product, digital, and marketing strategies for USAA's Life & Medical Insurance divisions.

Orchestrated Agile training initiatives in the research department by streamlining processes and assembling cross-functional teams, boosting workflow efficiency and employee satisfaction by 22%.

Influenced UX-focused digital transformation by integrating iterative design, rigorous user testing, and agile methodologies, boosting customer satisfaction 10% and usability 33%.

0 yrs

Agile Coach/ Portfolio Manager Lead

Steered Digital Agile transformation as one of a core team of four, guiding 4 ARTs and 35 cross-functional teams. Managed a budget of $93M+ to modernize digital platforms, and enhance customer experience

Implemented an agile prioritization framework in an emerging environment, boosting transparency and funding by 60% while cutting volatility by 20%.

Enhanced stakeholder communication by designing and implementing a robust, multi-channel strategy, delivering a 31% reduction in delivery time.

0 yrs

Senior Product Manager

Directed product strategy for a $10B liquidity portfolio by conducting market research, competitor analysis, and gathering customer insights to drive investments, development, and go-to-market plans.

Orchestrated cross-functional teams and collaborated with user experience designers to enhance the digital experience, spurring a 20% increase in user engagement.